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faq

  • Do you ship internationally?
    Yes I do! The countries I ship to are as follows: -Canada -USA - Australia - Austria - Belgium - Brazil - China - Croatia - Denmark - Estonia - Finland - France - Germany - Hong Kong - Hungary - Iceland - Ireland - Italy - Japan - Latvia - Lithuania - Luxembourg - Malaysia - Malta - Netherlands - New Zealand - Norway - Poland - Portugal - Singapore - South Korea - Spain - Sweden - Switzerland - Taiwan - United Kingdom
  • Why are the custom engravings so expensive?
    Trust me if I could get the cost down I would, but here's why: They are custom programs so they end up taking custom ops, taking time away from making standard parts. Usually I print parts in bulk to be cost effective, with custom engraved blades I only print one at a time. They are meticulously hand painted. It takes a very long time and a very steady hand with how small the lettering is. Mistakes can result in re-printing the entire trainer blade They are then hand sanded up the grits. No one likes sanding. That shit takes a lot of time, and I'm already developing nerve damage in my wrists. Lol maybe I should just do laser.
  • Why is shipping so long/expensive?
    Lol ask Canada Post
  • How come the trainer blades only have two options? I want a funky coloured trainer blade
    I wanted to keep things concise. Timing margins are so tight on my end that adding coloured trainer blades would cut productivity by about 30% believe it or not. As well as black and white look good with basically everything.
  • Why is my order taking so long?
    Great question! Every one of my products is currently made to order so making them takes time. Normally I make things in batches to be efficient (make an entire drop's orders at once). It may seem like a simple process but trust me, if I could make more and make them faster I would. Sometimes there are hang ups when working that push production back and that eats up the time I have to work on orders. I'm also currently a one person team so if something happens to me things get delayed again. I promise I work as fast as I can though!
  • Can I get an update on my order?
    If you DM me on instagram @tay.flipper or email me at info@tayflipper.com I can try to offer some info as best as I can. But normally it's not very exciting and I'm just working on it. Normally you will get two emails. One for order confirmation, one for shipping with a tracking number once your order ships.
  • There's something wrong with my balisong!
    Things go wrong from time to time but all it takes is a DM to @tay.flipper on instagram or an email to info@tayflipper.com I will help you out to the best of my abilities<3
  • Why is your FAQ section so small?
    Ask more questions and that might change.
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